If you have questions, call: (407)246-2314

• The new automated trucks can only collect garbage in the carts provided by the City of Orlando.
• When left at the curb for collection, carts should be placed at least two feet from obstacles such as mailboxes, garages, utility boxes and poles, as well as trees and shrubs.
• All household garbage should be bagged and placed inside the cart to keep cart clean and prevent blowing when emptied.
• Break down boxes and place them in the cart.
• Do not overload the cart or place items on top of the cart.
• Place the cart at the curb with the handle and the wheels facing the house.
• Carts may be placed curbside between the hours of 5 p.m. the night before the schedule day of collection and 6 a.m. on the day of collection.
• Carts must be removed from the curb by the morning after your collection. Carts left on the curb the morning after the scheduled pickup may result in a $25.00 roll back fee.
• Place carts at the curb at least 2 feet from obstacles such as mailboxes, trees and shrubs, or utility poles.
• Do not put hazardous waste, such as cleaning materials,oil, paint, pesticides, or medical waste in the cart.

• Yard waste includes grass clippings, leaves, branches and twigs. Yard waste must be bagged and tied.
• Large branches must not exceed 4 feet in length, 4 inches in diameter, and 40 pounds in weight.
• Large branches must be bundled and tied in a neat pile.
• A maximum of 4 cubic yards per week will be collected (4 cubic yards equals a stack 4 feet high, 4 feet wide, and 7 feet long or approximately 30 bags.)
• Amounts exceeding four (4) cubic yards will, upon authorization of the homeowner, be collected for an additional charge. If the homeowner does not want to pay the extra charge, the collection crew will collect the excess yard waste the following week(s).